Stern Austria - Drill - ID13AC

Warranty card

• The warranty period is calculated from the date of sale of the item.
• In order to receive warranty service, the customer must present the warranty card.
• In case of loss or damage of the warranty card, the item is not subject to warranty service.
• If a manufacturing defect is found within 24 hours of purchase, the product is subject to replacement.
• If a factory defect is found, the product is subject to repair if more than 24 hours have passed.
• The user must present the warranty device with complete packaging, completeness and without mechanical damage.
• In case of finding a defect, the user must submit the item together with the warranty card to the warranty service: Tbilisi Ksani St. #12.

Warranty conditions do not apply to the item if

• The warranty period has expired.
• The item is damaged by the user's negligence
• The rules of operation of the product are not followed.
• The visual side of the product is damaged.
• The product set is not presented in full.
• The device was not used in accordance with its intended purpose.
• The usage/installation rules are violated and do not comply with the operating conditions provided by the instructions.
• The damage is caused by an electrical fault.
• Installation or repair work is performed by another service center or a private person.
• The item was damaged in transit by the customer.
• The item was damaged during commercial use.
• The warranty card and device serial numbers have been removed, altered, or do not match.
• The device has damaged electrical parts.